When an order is created in our system, an order confirmation is sent
automatically your the email address that was entered at the time of purchase. Check that
you have entered the correct e-mail address and check your junk mail so that it has not ended up
where. If you suspect that you have entered the wrong email address, you can contact
our customer service. Then include name and address so we can find your order.

When your order goes through, you automatically receive an order confirmation to the email address you
specified at time of purchase. The most common reason for not receiving an order confirmation is that you
mistakenly entered an incorrect email address. If you are unsure, our customer service is available
available and answer your questions.

You can contact us and we will investigate whether it is possible. Has the order already been processed
unfortunately, this is not possible in our warehouse.

We cannot add a product to an already placed order. You are most welcome to add one
New order.

Unfortunately, it is not possible to change the content of an order after it has been placed.

You cannot cancel your order yourself, contact our customer service
At contact@boostcoffee.eus, we will help you further. The order can only be canceled before
it has been shipped and before our warehouse has started working on the order.

If your order has already been shipped, you must return the product(s) yourself,
contact customer service for more information.

We apologize that you have received the wrong product or that a product is missing. Contact our customer service then
We will help you further!

Unfortunately, it is not possible to change the payment method after you have placed your order.

Via our website you can pay with: Swish, card payment (VISA, Mastercard and American
Express) and Klarna.

We try to pay you back as soon as possible, but no later than 30 days.

We try to pay you back as soon as possible, but no later than 30 days. Contact
please contact our customer service if it has been longer than that.

You can always postpone the invoice via Klarna or contact their customer service.

If an error occurred when placing an order and you place your order again, your account may have
charged 2 times. We never charge an incomplete order, if a transaction is visible on your
account, this is a pre-authorization that will disappear within 1-3 banking days. Contact
our customer service if the transactions are still visible in your account after 4 banking days.

Unfortunately, we cannot apply discounts to orders that have already been made. If you want to use it
discount code you received when you started subscribing to our newsletter is also valid for yours
next purchase.

We offer free delivery on purchases over SEK 500 or at
subscription purchase. For purchases under SEK 500, a delivery fee is added
of SEK 49

We offer delivery with DHL or Postnord. When you enter your address at checkout, which ones are shown
delivery points that are available nearest you.

Expected delivery time to agent is approx. 2–5 weekdays. During high season, the delivery time can be extended, but we always work to get your order as soon as possible
possible.

All orders are shipped from our warehouse during weekdays, Monday to Friday

Yes. When your package is sent from the warehouse, you will receive an email with a tracking link
where you can track your package.

If you do not collect your order within 7 days, the package will automatically be sent
back to us. You will then be refunded for your order.

You can go to the agent and enter the last four digits of the tracking link along with the ID.
You are also welcome to contact our customer service

Contact our customer service and enter your order number and attach a picture showing the package
damage, we will be happy to help you further.

Contact our customer service at contact@boostcoffee.eu and enter your order number, we will help you
please continue.

When shopping at Boostcoffee.eu, you have 14 days to return your order from delivery. You can only return an unbroken package, so remember not to open the package if you want to send it back to us.

If you want to return your order, you must contact us within 14 days of the delivery date. You can contact us via email: contact@boostcoffee.eu or by post to Coffee Tribe AB, Box 3634, 103 59 Stockholm. You can also use the Swedish Consumer Agency's standard form for right of withdrawal and send it to us by post or email. The message must contain your order number, name, address and email address.

Please note that you as a customer are responsible for return shipping and are responsible for the products when they are returned to us. Therefore, pack the products appropriately to reduce the risk of them being damaged during delivery.

Label the package clearly with Coffee Tribe AB/Boost Coffee and include a note with your name and email address. Send to:

Express pack

Risängsgatan 4

504 68 Borås.

Once your return is received, it needs to be approved by Boost Coffee. If your return is invalid, we will get back to you via email. Reimbursement of received and approved returns takes place within 30 days.

When returning, you are responsible for the shipping costs yourself.

You cannot cancel your order yourself, contact our customer service
at contact@boostcoffee.eu and we will help you further. The order can only be canceled before
it has been shipped and before our warehouse has started working on the order. About your order
has already been sent, you must return the product(s) yourself, contact customer service for
more information.

According to Swedish law, you have the opportunity to advertise a product for up to 3 years after you bought it,
however, this must be done within a reasonable time from the discovery of an error. The right of complaint applies
only errors that can be traced to the production of the item

Contact us at contact@boostcoffee.eu if you have received a damaged or broken product.
Enter your order number and also attach pictures of the damaged product and explain what
which is the fault. We will then investigate whether your product is defective or incorrect and give you
further instructions if the complaint is approved.

Boost Coffee contains coffee and 19 strategically selected ingredients. Clickhere to see all ingredients.

The Swedish Food Agency recommends not consuming more than 400 mg of caffeine per day. Because
we recommend that you drink a maximum of 2 cups of Boost Coffee per day, which corresponds to 360
mg caffeine.

All the ingredients in Boost Coffee come from natural sources including the aroma which
used for flavoring.

Clickhere to get to our ingredients. There you can read about each individual ingredient
and what impact it has.